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Crash when login

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Hello I've recently installed this game and everything is going fine until I tried to login. The moment I connect it freezes for a moment then it crashes.This is the log file generated:

2019/ 3/13   08:18:15   Mar  7 2019 18:13:13 1 rCnt=1

Neuz.exe caused an EXCEPTION_ACCESS_VIOLATION in module Neuz.exe at 0023:00B5E55D, CModelObject::DeleteDeviceObjects()+0045 byte(s), c:\users\rocos\desktop\source copile\source\_common\modelobject.cpp, line 1720

 - Registers

EAX=1F893B9C  EBX=00000015  ECX=1F893B98  EDX=017D0000  ESI=1FAB8324
EDI=00000000  EBP=0139684C  ESP=01396818  EIP=00B5E55D  FLG=00010246
CS=0023   DS=002B  SS=002B  ES=002B   FS=0053  GS=002B

0023:00B5E55D Neuz.exe, CModelObject::DeleteDeviceObjects()+0045 byte(s)
0023:00AB21B4 Neuz.exe, CWndGuideSystem::~CWndGuideSystem()+0068 byte(s)
0023:00AB255B Neuz.exe, CWndGuideSystem::`scalar deleting destructor'()+0011 byte(s)
0023:00981E98 Neuz.exe, CWndBase::DestroyAllWnd()+0056 byte(s)
0023:00981E90 Neuz.exe, CWndBase::DestroyAllWnd()+0048 byte(s)
0023:00980479 Neuz.exe, CWndBase::~CWndBase()+0185 byte(s)
0023:00AB76C7 Neuz.exe, CWndMgr::~CWndMgr()+0615 byte(s)
0023:00D7DF09 Neuz.exe, doexit()+0151 byte(s)
0023:00D7DFB0 Neuz.exe, exit()+0015 byte(s)
0023:00C46FD2 Neuz.exe, EnumWindowsProc()+1506 byte(s)
0023:755167E6 USER32.dll, EnumThreadWindows()+0374 byte(s)
0023:7551665A USER32.dll, EnumWindows()+0026 byte(s)
0023:00C49438 Neuz.exe, CNeuzApp::MortalProcedure()+0104 byte(s)
0023:00B240C6 Neuz.exe, CMover::ResetDestParamSync()+1046 byte(s)
0023:00C1516A Neuz.exe, CDPClient::OnResetDestParamSync()+0154 byte(s)
0023:00C1D90F Neuz.exe, CDPClient::OnSnapshot()+5871 byte(s)
0023:00C0AF83 Neuz.exe, CDPClient::OnJoin()+0131 byte(s)
0023:00C3B84E Neuz.exe, CDPClient::UserMessageHandler()+0350 byte(s)
0023:00BE62AF Neuz.exe, CDPMng::ReceiveMessage()+0111 byte(s)
0023:00C475DB Neuz.exe, CNeuzApp::FrameMove()+0091 byte(s)
0023:00971BC6 Neuz.exe, CD3DApplication::Render3DEnvironment()+0278 byte(s)
0023:00972250 Neuz.exe, CD3DApplication::Run()+0320 byte(s)
0023:00C4E458 Neuz.exe, WinMain()+0456 byte(s)
0023:00D8549B Neuz.exe, __tmainCRTStartup()+0253 byte(s)
0023:740C8484 KERNEL32.DLL, BaseThreadInitThunk()+0036 byte(s)
0023:776C41C8 ntdll.dll, RtlAreBitsSet()+0136 byte(s)
0023:776C4198 ntdll.dll, RtlAreBitsSet()+0088 byte(s)

 

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